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TERMS & CONDITIONS

FORMATION OF AGREEMENT

The ultratravel.ae Online booking facility ("the booking facility") is owned and operated by Ultra Tourism & Travel LLC. When you use the booking facility to make a reservation, you signify your agreement to these Conditions of Use and other applicable terms, conditions, and notices, including but not limited to the Conditions of Use of WebSite. If this is not your intention and you disagree with any part of these Conditions of Use or such other applicable terms and conditions, DO NOT USE the booking facility. You should obtain a print-out of these Conditions of Use for your records.

The information contained in the booking facility may change without notice. Ultra Tourism & Travel LLC does not warrant nor represent the accuracy or completeness of the booking facility or any of the data or information contained in the booking facility.

USE OF THE WWW.ULTRATRAVEL.AE ONLINE BOOKING FACILITY

Ultratravel.ae Online booking facility is solely to assist you in determining the availability of travel-related goods and services and to make legitimate reservations or purchases for yourself and those travelling with you. Abuse of the booking facility may result in, amongst other things, your being denied access to it.

Other terms and conditions will apply to your reservation and purchase of travel-related goods and services as per the airline and/or hotel and/or service provider. You will abide by the applicable terms or conditions of purchase, including payment of all amounts when due and compliance with all rules and restrictions regarding availability of prices, products, or services. You are solely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the booking facility.

You will use the ultratravel.ae Online booking facility to make only legitimate reservations.

BOOKING RULES

You may make reservations for up to 9 passengers in Economy/Business and 5 rooms if hotel booking.

Infants (under 2 years at the time of travel) and children (2 to below 12 years at the time of travel) must travel with an accompanying adult. Tickets booked through the ultratravel.ae Online booking facility must be made under the same reservation.

Reservations are subject to the applicable price conditions and the seat vacancies in that fare group.

You will be issued Electronic document for the booking made on ultratravel.ae which is real time availability.

You must pay at the time of reservation. Fares and taxes will be quoted and charged in the currency displayed in the fare quote. Credit cards / Debit cards issued by Visa, MasterCard, Diners and American Express may be used for reservations with an additional charges depending on the card issuer.

Carriage and other services performed by us are subject to the purchased airline Conditions of Contract and Notices and General Conditions of Carriage, as amended by these Conditions of Use, which form part of and are to be read together with the Conditions of Contract and Notices and General Conditions of Carriage. By making a reservation through the ultratravel.ae Online booking facility, you agree to be bound by the airline / hotel Conditions of Contract and Notices and General Conditions of Carriage and these Conditions of Use. These documents are available in the airlines Web Site.

DOCUMENT REQUIREMENTS FOR TRAVEL

You may require a visa for travel to some destinations. It is your responsibility to obtain this visa. You must have a valid passport for the duration of your trip and the expiry date must be acceptable in all the countries you enter. More information on passport and visa requirements is available at the embassy of the country or countries you will be travelling to, and / or contact our local office.

Fares may not include all airport and passenger taxes which must be paid by each passenger. Such information may be quoted with the price and included in the total due.

Some airports have passenger service charges which will be paid by the passenger at the airport. Information on these charges is not given in our Web Site.

Certain taxes, fees and passenger service charges, which are incorporated into your ticket and collected at the time of ticket issuance, are refundable in the event your ticket is not utilised (Depending on the airline T & C). Please email info@ultratravel.ae to obtain the refund.

PROHIBITED USE

You will not use this Web Site for any unlawful or prohibited purposes. You will not use the ultratravel.ae Online booking facility to make any unauthorized, speculative, false or fraudulent reservation.

You must not:
(a) without our consent, resell the service of the ultratravel.ae Online booking facility; or
(b) use the ultratravel.ae Online booking facility for any activity which breaches any law; or
(c) use the ultratravel.ae Online booking facility in a way which interferes with its availability for other users; or
(d) use other means to transact or obtain information if you are unable to use the ultratravel.ae Online booking facility.

If we believe that you are in breach, or will be in breach, of any of these Conditions of Use, we reserve the right to cancel your booking without giving you a reason and/or without further reference to you.

YOUR RESPONSIBILITY

You represent that you are of legal age to use the booking facility in accordance with these Conditions of Use and to create binding legal obligations for any liability you may incur as a result of the use of the booking facility and this Web Site. You are financially responsible for all uses of this Web Site by yourself and those using your login information. You will supervise all usage of the booking facility under your name or account. You warrant that all information supplied by you and members of your organisation/household in using the booking facility are true and accurate.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Ultra Tourism & Travel LLC is not liable for any injury, loss, claim, damage, including those based in negligence, whether actual, incidental, special, exemplary, punitive or consequential (including lost profits or other special damages) which arises out of or is in any way connected with any of the following items:

(a) access or use of the Ultratravel.ae Online booking facility;
(b) data, information or material contained in the Ultratravel.ae Online booking facility including the use of such data, information or material to check prices and availability or for reservations, ticketing or any other use;
(c) submission of any personal or business information, including bank and credit and debit card details;
(d) unavailability of the Ultratravel.ae Online booking facility to you in whole or in part or any failure or delay in any way connected with the use of the booking facility because of the global computer network, ancillary equipment, the systems of our vendors or technology or any other circumstances, including the use of or inability to use the Ultratravel.ae Online booking facility to check prices and availability or for reservations, ticketing or any other use;
(e) the performance or non-performance by airlines/suppliers or the failure of any function or service associated with the ultratravel.ae Online booking facility, in whole or in part;
(f) any unauthorised access or breach of security into the ultratravel.ae Online booking facility through the global computer network; and
(g) any booking or reservation made through the ultratravel.ae booking facility that has not registered or is incomplete or is delayed or is in error.

CANCELLATION OF SERVICE

Ultra Tourism & Travel LLC may cancel or suspend your use of the ultratravel.ae Online booking facility at any time without notice if we suspect that the booking facility or your User ID and Password is being used, or may be used:

  1. by persons that have not been authorised by you; or
    (b) in breach of these Conditions of Use; or
    (c) in a manner that may cause loss to you or Ultra Tourism & Travel LLC. We may, at any time and at its sole discretion and without cause or notice, terminate or restrict your access to the ultratravel.ae Online booking facility or refuse to give effect to any reservation you request through the booking facility without giving any reason or notice to you.

 

SECURITY

Ultra Tourism & Travel LLC will take all reasonable measures to ensure that information you transmit to us using the ultratravel.ae Online booking facility will remain confidential and protected from unauthorised access but we do not warrant against unauthorised access and will not be liable for any unauthorised access by any means to that information.

JURISDICTION

This Agreement is governed by the laws of the United Arab Emirates and you agree to submit to the exclusive jurisdiction of the courts of the United Arab Emirates.