×
×

Open positions

Position : TRAVEL CONSULTANT
Vacancies : 1
Experience : 2 YEARS

Responsibilities and Duties:

  • Liaising with clients in person, over the phone or via email to discuss their travel requirements.
  • Advising clients on suitable options for domestic or international destinations, tours, accommodation, transport, insurance and fares.
  • Preparing customized itineraries to suit the clients’ preferences and budget.
  • Making and confirming bookings, often via a Global Distribution System (computerized central reservation system).
  • Issuing tickets or relevant documents.
  • Providing up to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs.
  • Modifying existing bookings to suit a change in clients’ circumstances.
  • Researching destinations and keeping up to date with travel industry news.
  • Ongoing training with other team members and management.
  • Deal with occurring travel problems, complaints or refunds.
  • Attend travel seminars to remain updated with tourism trends.
  • Enter data into our software and maintain client files.
  • Network with tour operators.
  • Meet profit and sales targets.

 

Qualifications and Skills:

  • Proven work experience as a travel agent.
  • Excellent knowledge of computer reservations systems, GDS ( Amadeus ) systems and e-traveling.
  • Fluency in English; multilingualism is a plus.
  • Strong sales skills and commercial awareness.
  • Ability to interact, communicate and negotiate effectively.
  • Sound knowledge of domestic and international travel trends.
  • Degree in Hospitality, Travel, Tourism, Business or relevant field. Personal travel experience will be considered an advantage.

Qualification